FAQ

  • Can I use the fan without the mist?

    Yes, you can use the fan without the misting feature. This allows you to enjoy a refreshing breeze even on cooler days. Simply operate the fan independently for versatile comfort in your outdoor space.

  • How much water does the system use?

    The small pump operates efficiently using a 2-gallon water capacity, making it ideal for smaller outdoor spaces. Meanwhile, the larger pump caters to more extensive areas by utilizing a 3-gallon capacity, providing enhanced misting coverage for optimal cooling. Both options ensure a refreshing atmosphere while catering to different patio sizes and needs.

  • How much maintenance is required for this pump?

    Routine maintenance is essential for ensuring your misting system operates efficiently and lasts longer. We recommend conducting maintenance every 4 to 6 months, depending on how often you use the system. This regular upkeep helps prevent clogs, minimizes wear and tear, and guarantees that your outdoor space remains a cool oasis throughout the season.

  • How do I clean the nozzles?

    The nozzles are designed pull rust away from the system (much like zincs on a boat) and to be replaced every 4-6 months. We offer nozzle kits for a very reasonable price to maintain peak performance of your system.

  • What is your warranty policy?

    All pumps and fans come with a 1-year parts warranty (excluding misting nozzles) the cost for shipping is the responsibility of the customer. If we installed the system, you will receive a 6-month labor warranty. All Pumps and fan need to be registered in order to to be eligible for warranty. You can register your product HERE. You file a warranty claim HERE.

  • How does the system work?

    MisterOG™ misting fan kits operate under the scientifically proven theories of evaporative cooling and thermal dynamics. But unlike typical misting systems that were designed and created for dry climates and emit a soaking damp mist, MisterOG™ misting fans are designed to push water through the tiniest .10mm nozzles at approximately 1000 psi while circulating the air to cool your space without putting out a heavy wet mist, creating what we call the ‘Cyclone Effect’. The result is the ambient temperature drops 10-20* degrees cooler while you, your family members and guests stay dry.